Shipping policy

At PraVi Nation, we are committed to delivering your orders safely, securely, and on time across India. This Shipping Policy explains our order processing, shipping, delivery timelines, and other important information related to the shipment of your purchases.

Delivery Timeframe

We currently deliver across India. Orders are generally processed within 1–2 business days and are typically delivered within 5–10 business days, depending on the customer's location and courier service availability. Estimated delivery timelines are indicative only and are not guaranteed delivery commitments.

Possible Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to weather conditions, public holidays, natural disasters, transportation disruptions, remote delivery locations, or other circumstances beyond our control. We appreciate your patience and understanding in such situations.

Order Processing

Orders are processed Monday to Saturday, excluding public holidays. Orders placed after business hours or on holidays will be processed on the next working day. Orders are processed only after successful payment confirmation, except where Cash on Delivery (COD) is available.

Shipping Charges

We offer Free Shipping across India on all eligible products unless otherwise specified on the product page.

Order Tracking

Once your order has been shipped, you will receive shipment confirmation along with a tracking number through email and/or WhatsApp, enabling you to track your order.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address. PraVi Nation shall not be responsible for delays or additional charges arising from incorrect or incomplete address information provided by the customer.

Delivery Attempts

Our courier partners may attempt delivery more than once. If delivery cannot be completed due to customer unavailability, refusal to accept the shipment, or incorrect address details, the order may be returned to us.

Customer Support

For any shipping-related questions, please contact our customer support by starting a WhatsApp chat using the WhatsApp Chat button available on our website or by email at support@pravinationstore.in.

We aim to respond to all customer queries as quickly as possible during our business hours.

We currently provide customer support through WhatsApp chat and email only. Voice call support is not available.

Customer Support Hours:
Monday to Saturday
9:00 AM – 6:00 PM (IST)